Last Updated: February 2026
Precision Tile & Grout LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at precisiontileandgrout.com or use our services.
Information We Collect
We may collect the following types of information when you interact with our website or contact us:
- Contact Information: Name, phone number, email address, and service address submitted through our contact form or provided over the phone.
- Project Details: Information about your tile and grout project, including service type, area size, urgency, and project descriptions.
- Photos: Images of your tile and grout project uploaded through our contact form for the purpose of providing accurate estimates.
- Device and Usage Data: Information about how you access our website, including IP address, browser type, pages visited, and referring URLs, collected automatically through analytics tools.
How We Use Your Information
We use the information we collect for the following purposes:
- Providing Quotes and Estimates: To respond to your inquiries and provide free estimates for tile and grout services.
- Service Delivery: To schedule, perform, and follow up on tile restoration, repair, and maintenance services.
- Communication: To contact you about your project via phone, email, or text as requested.
- Website Improvement: To analyze how visitors use our website so we can improve content, navigation, and the user experience.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Third-Party Services
Our website uses the following third-party services that may collect data:
- Google Analytics (G-DT9S8Q8LVL): We use Google Analytics to understand website traffic and usage patterns. Google Analytics collects data such as pages visited, time spent on pages, and general geographic location. This data is aggregated and does not personally identify you. For more information, see Google's Privacy Policy.
- Google Ads (AW-10824977894): We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. This may involve cookies to track actions on our site after clicking an ad.
- Netlify: Our website is hosted on Netlify, and our contact form submissions are processed through Netlify Forms. Netlify may collect server logs and form submission data. For more information, see Netlify's Privacy Policy.
- Google Maps: We embed Google Maps on our website to display our service area. Google may collect data when you interact with the map.
Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device by your web browser.
We use the following types of cookies:
- Essential Cookies: Required for basic website functionality.
- Analytics Cookies: Used by Google Analytics to track website usage and performance.
- Advertising Cookies: Used by Google Ads to measure ad campaign effectiveness.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption to secure data transmitted between your browser and our servers. Form submissions are processed through Netlify's secure infrastructure.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, including providing services, maintaining business records, and complying with legal obligations. Contact form submissions and project-related information are retained for the duration of our business relationship and a reasonable period thereafter.
Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal and business requirements.
- Opt out of analytics tracking by using browser-based opt-out tools or the Google Analytics Opt-out Browser Add-on.
Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us so we can promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: